Privacy policy
Steply Volume Discounts ("the app", "we") is a Shopify app that lets merchants offer quantity-break discounts. This policy explains what the app collects when a merchant installs it, how it is used, and how it is removed. Last updated: October 29, 2026.
What we collect
- Store and session data: the store's domain, the access token Shopify issues to the app and the permissions it granted. The app needs them to call Shopify on the merchant's behalf.
- Offers: each offer the merchant creates (title, products, variants or collections it covers, quantity tiers, combination settings, status) and the ID of the Shopify discount that applies it.
- Plan: the store's Steply plan (Free or Pro), read from Shopify's billing, and when it was last checked.
The app does not collect or store any personal information about the store's customers, such as names, emails, addresses or orders. It uses no cookies or tracking on the storefront. Checkout discounts are calculated by Shopify, and the product page table is built from the store's own offer data.
How we use it
Only to run the app: to create and update the store's discounts, show its offers in the admin and on the product page, and apply the limits of its plan. We do not sell or share the data, and we do not use it for advertising.
Where it is kept
The data is stored in a database hosted by Railway (railway.com), our hosting provider. Shopify processes the data it holds under its own privacy policy.
To keep the app running, we also send the store's domain to our own error monitoring service when something fails (with the failing page's path, never customer data), and to our private team chat when the app is installed or uninstalled or the plan changes.
How long we keep it
When the app is uninstalled, its session data is deleted and its offers are switched off. Shopify then asks the app to erase the store's data (about 48 hours later), and the app deletes its offers, plan and session records. Shopify removes the app's discounts on uninstall.
Your rights
Merchants can ask to access, correct or delete their data at any time by contacting us. Requests Shopify forwards for customers are answered as well; the app holds no customer data.
Contact
Questions or requests: maple2705.developer@gmail.com